Terms & Conditions

Last updated: 14 January 2021

The following Terms and Conditions are the official terms of use for Fitcover's Sites at www.fitcover.com and www.us.fitcover.com. The content and services stated on the Sites provided to you by Fitcover® Pty Ltd (“Fitcover”, “us”, “our”, “we”) are subject to the following terms and conditions.

Please review our Privacy Policy Statement, Claims, Disclaimer and the other terms and policies you may find throughout our Sites and on this webpage in connection with certain functionality, ordering information or promotions. By accessing or using the Sites you acknowledge and confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, and other guidelines, policies and terms posted on the Sites.

Fitcover reserves the right to update or make any necessary revisions to these Terms and Conditions at any time. When updates and changes are applied on this webpage the “Last Updated” date above will be updated as well. Please review these Terms and Conditions whenever you purchase products from Fitcover. 

Please note Fitcover’s arbitration provision set forth which requires you to arbitrate any claims you may have against Fitcover. This means that you will not have, and you waive the right for a judge or jury to decide your claims.

 

Intellectual Property

All material on or used in connection with our Sites, including but not limited to Fitcover’s name and logo, Sites designs, product names, images and descriptions, the look and feel of the Sites, button icons, images, audio clips, videos, page headers, trademarks, content, text, graphics, the selection and arrangement thereof, and all used software belongs to or is licensed to Fitcover, and is protected by U.S. and international laws, including laws governing copyrights and trademarks. 

The following actions are strictly prohibited:

  • reproduction of materials on the Sites
  • modification, transmission, display, distribution, republishing, or performance - without the prior written permission of Fitcover is strictly prohibited
  • any data gathering and extraction tools on the Sites, like data mining, robots or the likes 
  • frame any portion of the Sites
  • use of any materials on the Sites in connection with any product or service that is not offered by Fitcover in any manner that will result or cause confusion among customers, or in any manner that disparages or discredits Fitcover
  • bypass or outwit any mechanisms embedded in the Sites for preventing an unauthorised reproduction or distribution of the content or materials contained on the Sites

 

Business Engagements

Anyone who would like to engage business with Fitcover can fill out the form online or send an email to admin@fitcover.com.

As of February 3, 2019, Fitcover will not engage into any wholesale, dropshipping and stockist - small businesses agreements until further notice. 

For businesses like Beauty Salons or Freelance Makeup Artists, Fitcover offers a Trade Agreement, which is strictly a NO RESALE agreement. Interested clients to partner with a trade account can complete the paperwork that will be provided after they email their EOI to admin@fitcover.com.

 

Use of the Sites

In using the Sites you agree to comply with all applicable local, state, national, and international laws, rules and regulations. Termination of these Terms and Conditions may take effect and will be subject to corresponding state and federal penalties and other legal consequences if any of the foregoing will be violated. Fitcover has no obligation but reserves the right to conduct an investigation of the use of the Sites to verify if there’s a violation committed in this regard or if Fitcover will need to comply with any applicable law and regulation, legal process or government request. 

Any drastic actions that cause damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use and enjoyment of the Sites is strictly prohibited. You will not attempt to gain unauthorised access to any services, user accounts, computer systems or networks, through hacking, password mining or any other means. Fitcover reserves the right to take any legal and technical remedies to prevent the violation of this provision and to enforce these terms.

Certain parts of the Sites will require a password to enter, particularly, a Fitcover Account. It is your sole responsibility to monitor all acts or omissions that occur on your account while your password is being used. If you believe your password or account has been compromised you must notify us immediately. We reserve the right to access and disclose any information, including, without limitation, usernames of accounts and other information, to comply with applicable laws and lawful government requests.

 

Errors and Inaccuracy

Fitcover reserves the right to apply any necessary corrections, changes or updates to any information on the Sites observed to have any typographical errors, inaccuracies or omissions related to product descriptions, pricing and availability even after you have submitted an order. 

While we do take extra effort in ensuring the information we provide on the Sites to be accurate, Fitcover reserves the right to make no warranties about the accuracy and reliability of the information, data or content on the Sites. The information, data and content provided on the Sites are for informational purposes only. 

 

Use of Products and Services

The products, which include samples, materials and information presented by Fitcover on the Sites are intended to be used for personal, educational or informational purposes only. The statements made about the products and the products are not intended to diagnose, treat, cure or prevent any condition or disease. 

If you have known allergies and skin conditions you are responsible to check the ingredients in the products to avoid potential adverse or allergic reactions. All products should be used strictly in accordance with their instructions, precautions and guidelines. Fitcover always suggests performing a patch test before using the products to ensure there will be no adverse reactions in case you have any sensitivities or allergies. 

These Sites are solely online stores for specialty beauty products and are not a substitute for professional medical advice. If you have sensitivities or have medical conditions, please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from the Sites before using or relying on them. Any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition must be addressed by your physician or health care practitioner. Fitcover does not represent itself as a physician nor is this being implied. Fitcover cannot give any answers to medical related questions and these Sites do not replace any medical professional or medical resource. No prescription medications or medical treatments are intentionally provided on the Sites.

Fitcover products or services you purchase are strictly not for reselling. Violation of these terms and conditions may result in a cancellation or decrease in the quantity of any order to be fulfilled or products or services to be provided to you, with or without notice.

 

Mobile Services

Our Sites are freely accessed through different mobile devices. Please be aware of the normal rates and charges applied by your carrier in using or accessing our Sites on mobile.

 

Fitcover Sites

Fitcover has 2 Sites customers can order from depending on their location. 

 

One-Time Payment vs Subscription/Recurring Order

Customers have an option to place an order as a one-time payment only OR sign up for a Subscription Term. 

One-time payment is the normal way of placing an order. You pay for an order once and it will be delivered accordingly. No future charges will be incurred unless you place a new order in our website. Most discount codes or vouchers work in one-time payment orders as long as only 1 discount code is applied. 

Subscription or Recurring Payment System allows for an automated order processing and order delivery on a timing preferred by the customer. The customer can choose to auto deliver every month, 2 months, 3 months or every 4 months. Most discount codes or vouchers from promotions most likely will not work in Subscription or Recurring Payment System except for the first order because there’s an automated discount applied on processed orders which is 20%. 

 

Prices

When placing an order, final Shipping & Discounts are calculated at checkout either in US or AU currency, depending on which website the order is placed at.

 

Discount Codes/Vouchers & Promotions

Discount codes cannot be used in conjunction with other discounts or promos. Only 1 discount code can be used per order placed. Otherwise, it will result in an invalid discount code. Discount codes only work in one-time payment orders. It will show invalid or will cause an order error if the order is under a recurring or subscription type.

Discount codes and vouchers are available to select customers and subscribers during selected periods. At the time of issuing a discount code or voucher, specific T&Cs will apply. In the event of unrightfully use of discount codes and vouchers Fitcover reserves the right to cancel orders and monitor customer use without notice, report criminal activities to relevant authorities and take legal action.

 

Shipping Costs, Times & Import Fees

All shipping costs and delivery times are estimates and are subject to change over time and without notice. Shipping costs are calculated at checkout and are final at the point of checkout.

Fitcover is not liable for orders that are lost in transit, are not delivered within estimated delivery times or are marked as delivered by the nominated mail carrier or courier but have not been received by the customer. Within reasonable circumstances, Fitcover will assist in investigation, recuperation and possible replacement of missing orders.

Due to international trade agreements and import regulations that are outside of the control of Fitcover, in very limited cases additional taxes may be requested before your order is delivered. It is your responsibility to investigate import regulations particular to your region/country prior to placing your order. In the case that additional fees are requested, the customer, you, are solely responsible and Fitcover is not liable.

 

Indemnification

You agree to defend, indemnify and hold harmless Fitcover (and its officers, directors, agents, subsidiaries, joint ventures, employees, contractors and third-party service providers), from all claims, demands, losses, liabilities, costs, expenses, obligations and damages of every kind and nature, known and unknown, including reasonable legal fees, arising out of:

(a) your violation of any term of these Terms and Conditions; 
(b) a breach of these Terms and Conditions; 
(c) your violation of any law or the rights of a third party (including, without limitation, any copyright, property or privacy right); or,
(d) any claim that any content that you submitted to the Sites caused damage to a third party.
This indemnification obligation will survive the termination of these Terms and Conditions and your use of the Sites.

 

Severability

If any provision of these Terms and Conditions will be deemed unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, the validity and enforceability of any remaining provisions will not be affected.

 

Additional Resources

General FAQs
Shipping Fees & Times
Product FAQs
Product Ingredients

Based on 4872 reviews
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Superfood HIIT Serum
Brenda Ryan (Brisbane, AU)
Love It!

Just SO loving my Superfood Hiit Serum. It prepares my skin perfectly for the next layer of moisturiser that I’m intending to add before heading off to bed for the night. Next morning my skin looks so refreshed, relaxed & dewy. Such a great feeling to be able to take such good care of my skin as I grow older!

Perfect!

I purchased the liquid foundation and a sample of the powders to try. The liquid is perfect for me, covers redness and melasma without feeling too heavy and lasts so well through my workouts. I’m so happy it worked out because the powder foundation is not for me— not nearly enough coverage and way too much of a mica glittery finish.

AMAZING!

I’ve been a long time fit cover customer, the mineral powder has been my absolute holy grail for years, this foundation however is next level! I’ve been using it everyday, even on my rest days. It gives amazing coverage and doesn’t feel heavy on my skin. It lasts through the sweatiest of days. 10/10 recommend!

S
Fitcover Experience Kit
Sue Taylor (Anglesea, AU)
Coverup

Excellent product, love it

D
Sweat-Ready Mineral Infused Liquid Foundation
Denise Ghiglione (Melbourne, AU)
Best Liquid Foundation 😍

I have really sensitive skin + super active life, as I’m a personal trainer and live in the gym. This Liquid Foundation stay perfect all day long and keep my skin in perfect condition! Highly recommend girls! 🤍

T
Fitcover Gift Kit
Tamara Allen (Brisbane, AU)
So very helpful!!!

Tossing up between too many shades. This kit is great!! Have now been able to decide on two shades depending on the season and my skin tan tone. Love love love the kabuki brush too.

I was SO wrong..

A huge fan of the powder already I didn't think it could get better...I was wrong!
The liquid is actually magic... one step. Perfect everytime. Long lasting and even coverage.

Amazing!

Love the mascara! It’s the only thing I’ve tried that can withstand a sweating workout and the humid tropic weather in South East Asia! So glad you ship worldwide! One suggestion: would love to be able buy the mascara and the fiber separately as I do reach out for the mascara more and the fiber don’t get used as much!

Will never use another foundation!!

FANTASTIC! Can’t recommend enough. The best foundation for anyone that has an active lifestyle and/or trains regularly!!

Liquid Foundation

Absolutely love it! Really do not need much to apply, feels like you are not wearing anything. Normally use Toned powder, brought the Toned Foundation

Amazing

I love this product. A little goes a long way. It’s amazing. Will continue to purchase

L
Active Mineral Powder Foundation
Leila Harvey (Hamilton, NZ)
best make up ive ever used!

this is the best make up i have ever used in my life. barely need any, it goes so far and the best coverage especially for a mineral foundation. stays on all day, even after a mean sweat sesh at the gym 1000000% recommend, will never go back to anything else!

First go at Fitcover

The liquid foundation was easy to apply, used it sparingly as recommended by Fitcover and online reviews/personal blogs. Found it covered most of my sun damage. Would be great if it came in more colours as this was the lightest colour available, and it still came off a little too orange for me.

T
Superfood HIIT Serum
Tee (Melbourne, AU)
Absolutely love it.

I always loved this serum, it keeps my skin moisturised and clear, it is an amazing base fory makeup and honestly nothing else compares. I tried a couple of other (expensive) serums and had nothing but trouble with my skin after a couple of weeks of continuous use. I went back to the FitCover HIIT serum and my skin instantly improved... I won't be changing serums again.

A
Route Package Protection
Amber Higgs (Sydney, AU)
Amazing

Honestly best makeup I have ever used. Been using for over 6 years it’s faultless.. and the shipping is the fastest order one day arrives the next..

T
Active Mineral Powder Foundation Bio Refill Pouch
Tatjana Zuna (East Lismore, AU)
LOVE this make up (texture, colour and last)

I have been using Fitcover in 'toned' for over 18 monhs. I LOVE the finish, texture, colour and it legiteimately lasts through enything. Esp if used with a setting spray.. Any setting spray. PLEASE never change the formulation.
The only reason I am not giving 5 stars is because I get Bio refil pouch and I wish it had an easier way to pour it out into a container to minimise waste and mess.

L
The Boss-Babe Favourites
Lauren Jones (Sydney, AU)
Crossfit proof

Sweat-ready mineral infused liquid foundation is the only foundation I have tried that can last all day at work and through a gruelling crossfit workout , have recommended it to everyone in the gym!

J
Fitcover Gift Kit
Jodie Ellis (Adelaide, AU)
The best

I have been using for cover for one year now. I love how easy it is to get the desired coverage you want.

Sweat-Ready Mineral Infused Liquid Foundation Review

Great product with great coverage… you only need a little bit and it goes such a long way! Very happy with this purchase- great flawless finish and stays put during a sweaty gym session… I look fresh all day!

Girl- this stuff is LIFE CHANGING!

I thought this was going to be too good to be true. It sounded like it’s literally everything I ever wanted in a liquid foundation- good coverage, buildable, breathable, good for your skin, hydrating. It’s literally all of those things and blends so well. If you’re on the fence about getting it- just do it, you seriously won’t regret it x

S
FREE Fitcover Makeup Remover Sponge
Stephanie Gibbie (Melbourne, AU)

FREE Fitcover Makeup Remover Sponge

Love it !!!

Absolutely love this foundation only need a tiny amount colour is perfect great coverage stays in place I love it ❤

Mineral foundation super star

Love this powder! It is easy to apply, looks fresh and stays all day. The earth friendly refill is fantastic, and shipping is super fast.

Well Packaged & Timely Delivery

Have literally JUST received & opened my package within the past 30 minutes!

AMAZING!!!

WOW, WOW, WOW!! I Absolutely Love It!! Best foundation I’ve ever used. It does exactly what it says it does. 100% recommend as you will fall in love with how it feels on your skin, such a treat. Nothing but the Best Customer Service, goes above & beyond with that touch of love.